Privacy Policy

Effective Date: 27 August 2026

Website: https://www.travelinfobaba.com/

Travel Info Baba (“Travel Info Baba,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, travel packages, booking services, and related offerings.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or use https://www.travelinfobaba.com/ (the “Website”).

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or services.

1. Information We Collect

Depending on how you use our Website and services, we may collect the following information:

A. Personal Information

When you contact us, submit an enquiry, request a quotation, make a booking, or use our services, we may collect:

Full name
Email address
Mobile or telephone number
Billing or correspondence address
Travel preferences
Destination and itinerary information
Number of travellers
Travel dates
Passport or identification information, where required for a booking or travel-related service
Payment and transaction-related information
Any other information you voluntarily provide to us

B. Booking Information

If you make or enquire about a travel booking, we may collect information necessary to process your request, including:

Pickup and drop-off details
Hotel or accommodation preferences
Flight or transportation details
Travel dates and timings
Number and type of travellers
Special requests or requirements
Information relating to other travellers included in your booking

You should ensure that you have the necessary permission before providing personal information belonging to another traveller.

C. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
Approximate geographic location
Website usage and interaction information

This information may be used for security, analytics, performance monitoring, and improving our Website.

2. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, analytics tools, and similar technologies to improve your browsing experience and understand how visitors use our Website.

Cookies may help us:

Remember your preferences
Improve Website functionality
Understand Website traffic and usage
Measure marketing and advertising performance
Provide relevant content
Detect security issues and fraudulent activity

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.

3. How We Use Your Information

We may use the information we collect to:

Respond to enquiries and requests
Provide travel information and services
Prepare quotations and itineraries
Process and manage bookings
Communicate with you about your booking
Process payments and transactions
Provide customer support
Send service-related notifications
Improve our Website, products, and services
Personalise your experience
Conduct analytics and research
Prevent fraud, misuse, and security threats
Maintain Website security
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted by law

4. Marketing Communications

If you provide your contact details and consent to receive promotional communications, we may contact you regarding:

Travel packages
Holiday offers
Discounts and promotions
New destinations
Travel services
Special events or campaigns

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that you may continue to receive essential service-related communications, such as booking confirmations, payment updates, or important travel information.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with trusted third parties, service providers, or business partners who assist us in providing our services, including:

Hotels and accommodation providers
Airlines and transportation providers
Tour operators and activity providers
Payment processors and banking partners
Website hosting and technology providers
Analytics and marketing service providers
Customer-support providers
Professional advisers
Government authorities or regulatory bodies where legally required

Where appropriate, we expect third parties handling personal information on our behalf to maintain reasonable security and confidentiality measures.

6. Payment Information

Payments made through our Website may be processed through third-party payment gateway Razorpay.

Razorpay may collect and process payment-related information necessary to complete your transaction. We may receive limited transaction information, such as payment status, transaction reference, amount, and date.

Full payment-card, banking, or other sensitive payment credentials may be handled directly by Razorpay and may not be stored on our servers.

Your use of Razorpay's payment services may also be subject to Razorpay's applicable terms and privacy practices.

7. Third-Party Websites and Services

Our Website may contain links to or integrations with third-party websites, booking platforms, social media platforms, hotels, airlines, payment providers, or other external services.

Third-party services that may be used in connection with our Website include Razorpay for payment processing.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policy and terms of any third-party service before providing personal information or using its services.

8. Analytics and Website Services

We may use third-party analytics, hosting, security, advertising, or website technologies to understand Website traffic, improve Website performance, provide services, and measure marketing activities.

Such third-party services may collect information through cookies or similar technologies in accordance with their respective privacy policies.

9. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against:

Unauthorised access
Accidental loss
Misuse
Alteration
Disclosure
Destruction

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing requested services
Maintaining booking and transaction records
Resolving disputes
Maintaining business records
Meeting contractual obligations
Complying with legal, tax, accounting, and regulatory requirements
Protecting our legitimate business interests

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it as appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Withdraw consent where processing is based on consent
Object to certain uses of your information
Opt out of marketing communications
Request information about how your personal information is processed

To exercise an applicable right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our Website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. International Data Transfers

Some of our service providers, technology providers, travel partners, or payment providers may process information outside India or outside your country of residence.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy and data-protection requirements.

14. Fraud and Security

We may collect and process certain information to detect, investigate, and prevent:

Fraudulent bookings
Payment fraud
Unauthorised access
Abuse of our Website
Security incidents
Other unlawful or prohibited activities

We may disclose relevant information to law-enforcement agencies, regulators, payment providers, or other appropriate parties where required or permitted by law.

15. Legal Disclosure

We may disclose your personal information where we believe disclosure is necessary to:

Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Enforce our terms and agreements
Protect our rights or property
Protect the safety of our users or others
Investigate suspected fraud or unlawful activity

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Effective Date” shown at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

17. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Travel Info Baba